Privacy Policy

Privacy Policy

Hat Manufacturer (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, submit an inquiry, request a quotation, place an order, or otherwise communicate with us.

This Privacy Policy applies to:

• visitors to our website;
• customers and prospective customers;
• suppliers, partners, and service providers;
• anyone who contacts us by email, phone, forms, or other channels.

By using our website, you acknowledge that you have read this Privacy Policy.

1. Who We Are

Company Name: Hat Manufacturer
Address: No. 1 Haijie Road, Nanzha 5th District, Humen Town, Dongguan City, Guangdong Province
Email: [email protected]
Phone / WhatsApp: +86 18671713838

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you contact us, request a quote, place an order, or communicate with us, we may collect:

• your name;
• company name;
• email address;
• phone number;
• shipping or billing address;
• product requirements and project details;
• files you upload, such as logos, artwork, tech packs, or reference images;
• payment-related information where necessary for transactions.

Information Collected Automatically

When you use our website, we may automatically collect certain technical information, such as:

• IP address;
• browser type and version;
• device type;
• pages visited;
• visit time and duration;
• referring website or source;
• cookie and analytics data.

3. How We Collect Information

We collect information in the following ways:

• directly from you when you fill out forms, send emails, or contact us;
• when you request quotations, samples, or product information;
• when you place orders or discuss customization requirements;
• automatically through cookies, analytics tools, and similar technologies.

4. How We Use Your Information

We may use your information to:

• respond to inquiries and provide quotations;
• communicate with you about products, samples, orders, and services;
• process and manage orders;
• provide customer support;
• improve our website, products, and services;
• manage business relationships with customers, suppliers, and partners;
• send marketing communications where permitted by law;
• protect our business from fraud, misuse, or security risks;
• comply with legal and regulatory obligations.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, understand website traffic, and analyze website performance.

Cookies may be used to:

• remember user preferences;
• improve website functionality;
• measure traffic and performance;
• support analytics and marketing activities.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some website functions.

6. Legal Basis for Processing

Where applicable under relevant privacy laws, we process personal information based on one or more of the following grounds:

• your consent;
• performance of a contract or steps taken before entering into a contract;
• our legitimate business interests;
• compliance with legal obligations.

7. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties when necessary to operate our business, including:

• payment service providers;
• logistics and shipping providers;
• website hosting and IT service providers;
• email and communication service providers;
• analytics and marketing service providers;
• professional advisers, such as legal, accounting, or compliance consultants;
• authorities or regulators when required by law.

These third parties may only use your information to provide services for us or to meet legal requirements.

8. International Transfers

Because we serve customers in different countries, your information may be processed or transferred across borders where necessary for communication, order handling, logistics, hosting, or business operations.

Where required, we take reasonable steps to protect your information during such transfers.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online platform, or transmission method can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• responding to inquiries;
• providing products and services;
• maintaining business and transaction records;
• complying with legal, tax, accounting, or regulatory requirements;
• resolving disputes and enforcing agreements.

When information is no longer needed, we will delete it, anonymize it, or securely store it as required by law.

11. Your Rights

Depending on applicable law, you may have the right to:

• request access to your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of your information;
• request restriction of processing;
• object to certain processing activities;
• withdraw consent where processing is based on consent;
• request data portability where applicable;
• opt out of marketing communications.

To exercise any of these rights, please contact us at [your email address].

12. Marketing Communications

If you contact us or request information from us, we may send you communications related to our products or services where permitted by law.

You can opt out of marketing emails at any time by:

• clicking the unsubscribe link in the email; or
• contacting us directly.

Even if you opt out of marketing messages, we may still send you service-related communications about quotations, orders, or important account matters.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

14. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, or website practices. Any updates will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy or your personal information, please contact us:

Hat Manufacturer
Address: No. 1 Haijie Road, Nanzha 5th District, Humen Town, Dongguan City, Guangdong Province
Email: [email protected]
Phone / WhatsApp: +86 18671713838